Tag Archives: soft skills

Soft Skills Training: What Is It & Why Does Your Team Need It?

  When it comes to customer service training, the majority of businesses place a strong emphasis on developing so-called “hard skills”. After all, these are the specific technical skills that
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Posted in blog, Coaching, Guest Blog, How-To's/Tips, HR Leadership & Management | Tagged , , ,

What Can We Learn from the Chicago Cubs about Building a Winning Team?

After 108 long years, the Chicago Cubs have won the World Series Title. Can we sit and assess exactly why the long drought? Actually, yes, we can. For most of
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Are ‘Soft Skills’ in Short Supply or Do You Need to UP Your Game?

Recently a survey was conducted by the Wall Street Journal where nearly 900 executives were polled.  An overwhelming 92% of those executives said that soft skills were equally important or
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